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Item Bile acids as Specific Faecal Pollution Indicators in Water and Sediments(European Scientific Journal, 2013) Obuseng, V. C.; Moshoeshoe-Chadzingwa, M. M.; Nareetsile, F.Microbiological indicators such as Escherichia coli (E. coli) have been extensively applied to monitor sewage contamination in waters and sediments. However, it has been accomplished by many researchers that microorganism indicators of faecal pollution in aquatic environments have limited applicability, owing to their lack of specificity and variable life span induced by environmental factors such as sunlight and chlorination. This review highlights the use of chemical indicators for faecal or sewage pollution monitoring. It highlights that the differences in bile acid distributions in animal faeces could be utilized to differentiate inputs in an environment. Furthermore, the high resistance to degradation by some of the bile acids would make them better suited for long standing pollution compared to coprostanol, as it is more readily degraded. Bile acid data could be used in conjunction with other available evidence, be it ethnographic or as part of a multi-biomarker approach, employing 5 ?-stanols and bacterial indicators, such as C. perfringens, to distinguish amongst the different environmental inputs.Item Responding to COVID-19 in an African university: the case the National University of Lesotho library(Emerald Publishing Limited, 2020-10) Mbambo-Thata, BuhlePurpose The purpose of this paper is to discuss the National University of Lesotho Library’s shift to supporting of contact teaching to e-learning because of COVID-19. The university library increased access to digital content and broadened digital services. Design/methodology/approach This case study is based on reflective practice methodology in which practitioners learn from their practice, reflect and adapt to change as they improve on their practice. The library team members were reflective participants in the transformation of library services from on-site to digital services. The main research questions are “How did the digital libraries meet the needs of the digital community?” and “What will be the new normal after COVID-19 experience in digital libraries and their communities?” The literature review juxtaposes reports on transformation of library services to digital services. Findings The library transformed from on-site to digital services library. It also reports on observed increase in databases usage during lockdown. Research limitations/implications The nature of a case study is limited by time and geography. Practical implications This paper has implications and possible applications for other university libraries in African countries that are resources constrained such as Lesotho. Originality/value This paper makes a valuable contribution to lessons on how African universities’ libraries respond to pandemics such as COVID-19. It speaks to the need to strengthen existing infrastructure and digital content, while ensuring the library staff and the university community adapts to the new normal.Item Knowledge sharing and the improvement of service delivery in an academic library(Orcid, 2021) Tseole, Tahleho EmmanuelKnowledge can play an important role in ascertaining an organization’s competitive edge if the knowledge of employees is nurtured and utilized as an asset with a potential to improve service delivery. The study focused on knowledge sharing at the Thomas Mofolo Library in Lesotho to determine if knowledge sharing was being used to improve service delivery at the library. A case study design that triangulated interviews and questionnaires was used in this study. Quantitative data was processed using software packages. Data from the interviews was analyzed through content analysis based on the objectives of the study. This study established that staff recognized the need to share knowledge. However, knowledge sharing occurred on an ad hoc basis. There was a limited use of technology-based and human-based mechanisms of sharing knowledge. The study suggests practical knowledge-sharing practices that may contribute to improved service delivery in a library setup. As a case study, the study may also contribute to the development of theory about the phenomenon.Item A framework for knowledge retention to support business continuity in the cross-border mergers of the telecommunications industry in Lesotho(Emerald Publishing Limited, 2021-12-01) Tseole, TahlehoAbstract Purpose – The purpose of this study is to investigate a framework for knowledge retention to support business continuity in cross-border mergers of the telecommunications industry in Lesotho. Design/methodology/approach – This study applied a qualitative case study, with data collected through interviews from a purposively selected sample of staff members who held managerial positions. Information in this study was partially extracted from the PhD thesis of Dr Tseole ET supervised by Prof Ngulube P at the University of South Africa completed in 2021. Findings – The study discovered that a considerable amount of knowledge may have been lost because employees who either left the organisation or those who were apparently forced to resign during the process had left without any proper knowledge retention arrangements. Research limitations/implications – The framework proposed in this study may be used in framing future studies as a theoretical framework. The study also provides new literature for review and discussion of background in future related studies. Practical implications – The framework provided in the study may be used as a benchmark in the knowledge management industry and/or organisations for policy development or improvements and implementation of knowledge retention strategies. Social implications – Through recommendations and framework provided by this study, organisations will be able to improve their services to their sphere of influence in the surrounding communities. So, community will be receiving an improved and good service at all the times. Originality/value – A framework for facilitating knowledge retention in the cross-border mergers of the telecommunications industry is therefore proposed and the researchers believe it will be helpful to the organisation for improving knowledge retention going forward, particularly in the merger process.