Conference Papers

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Now showing 1 - 7 of 7
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    Life challenges and information needs of children and young adults in Lesotho : lessons from an internet-connected hybrid library
    (Moshoeshoe-Chadzingwa, M. M., 2014) Moshoeshoe-Chadzingwa, M. M.
    This discussion argues that, never before has the African child and youth been so vulnerable to social deprivation that comprises civil wars, drugs, disease and orphanage as in the 21st century; and to an extent that youth generally have to vie for themselves. The situation has also culminated into the African Union coming up with the African Youth Charter (2006) by which member states committed themselves to relevant policies and care. This paper reports on an enquiry into life challenges of children and youth as traceable from myriad reasons for using the Mafeteng hybrid type of district public library. Key categories of reasons for use of the library are educational, entertainment, adventure/curiosity (pornography, satanism) and solving livelihood challenges such as job seeking and disease cure. Efforts for an internet-connected library provision should not end at that, and assume that all is well. Since it seems use of Internet by children and youth within a library poses advantages and risks, the situationcalls for a joint responsibility of all the concerned to ensure guidance which should minimize risks while maximizing benefits to the innocent minds
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    From Ethics to Information Ethics : an overview
    (2014) Moshoeshoe-Chadzingwa, M. M.
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    Adoption of cloud technology services at the National University of Lesotho Library
    (University of Zululand, 2020-04-14) Tseole, Tahleho
    The information landscape across the globe is swiftly changing owing to the latest developments in technology and innovation. One aspect of such technological developments is cloud computing, which over the few years become the buzzword in the information environment. Libraries are no exception, as they are the powerhouses of information and knowledge. Library and information professionals therefore need to have an understanding of what constitutes cloud computing, and in particular, the issues of data storage, security and retrieval. The purpose of this study is to examine the adoption of cloud technology services at the National University of Lesotho library. This is a qualitative case study which made use of interviews as instruments for data collection. Data was analysed manually by content analysis using the notes taken by the researcher during the interview sessions. The study provides valuable first-hand insight into the adoption and implementation of cloud computing in the context of libraries in Lesotho.
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    Determinant factors of intention to adopt blockchain technology across academic libraries
    (Association for Computing Machinery (ACM), 2020-09) Lengoatha, Lebohang; Seymour, Lisa F.
    Academic libraries experience a lot of pressure due to rapid changes in technology, budget cuts and increasing demand of information services from their clientele. At the same time, libraries are expected to improve their information services at the global level to meet the increasing demands of libraries’ population. Therefore, an effective collaboration in academic libraries is not an option anymore, but a necessity in order to cope with the rapidly changing technologies and external pressures. Blockchain technology because of its capabilities to record transactions and digital interactions in a transparent, secure, resilient, efficient and traceable way across untrusted parties, offers new opportunities for academic libraries’ collaboration. However, due to its infancy stage of development, literature on blockchain technology adoption behavior is lacking, especially in the context of academic libraries. This therefore opens up the opportunities for further research in this area. Based on the technology innovation theory and technology-organisation-environment framework, a conceptual research model has been developed to investigate the determinant factors of intention to adopt blockchain technology in South African academic libraries’ collaborative business processes. This conceptual paper also gives directions for future research in the form of 11 hypotheses.
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    Facilitating knowledge retention in cross-border mergers in the telecommunications industry of Lesotho
    (University of South Africa, 2020-09) Tseole, Tahleho; Ngulube, Patrick
    Knowledge should be retained because it is an organisational asset. The management of knowledge, particularly knowledge retention, has been widely researched by several scholars. However, little research has been done on facilitating knowledge retention in the organisational cross-border mergers of the telecommunication industry in Lesotho. The purpose of this study was to describe and explain the process of knowledge retention in the context of organisational cross-border mergers in Lesotho, particularly in the telecommunication industry. This is a quantitative case study research that triangulated interviews and questionnaires as instruments of data collection. Quantitative data were gathered from all 14 the staff members of Econet telecom Lesotho who went through the merger process as well as 14 former employees of the organisation who left the organisation for different reasons during the merger. Qualitative data, on the other hand, were gathered by means of interviews from selected staff members who held managerial positions. The aim was to check for consistency and corroboration of the findings. Quantitative data analysis was done with the assistance of Statistical Package for Social Science (SPSS) and qualitative data were analysed through thematic analysis. The responses from the questionnaires retained 75% and four informants were interviewed. The results for the study indicated that although there were no formal policies in place that guided the retention of knowledge, somehow knowledge was retained during the merger process. On the other hand, a considerable amount of valuable knowledge may have been lost because employees who either left the organisation during the process or those who were apparently forced to resign just left the organisation with no proper knowledge retention arrangement. The findings of the study also showed that the Econet Telecom Lesotho merger was accompanied by a high staff turnover resulting from both forced and voluntary resignations. Furthermore, the results of the study indicated that the following were used during the merger: job rotation, communities of practice, mentorship, job shadowing and storytelling. However, the interview findings showed that ii Econet Telecom Lesotho did not do anything to retain knowledge during the merger process. Moreover, the results showed that there was indeed visible cultural differences between the two organisations. The cultural differences appeared noticeable even at the managerial level. Furthermore, the findings also pointed to the fact that those cultural variations tended to impede knowledge retention between staff members as they had different cultural backgrounds. Based on the study findings, the following recommendations are made: it is imperative to have a knowledge management policy in place to guide all knowledge management activities in organisations, including those in the telecommunications industry, and consequently, the study recommends the development of a knowledge management system at Econet Telecom Lesotho. This study also recommends a thorough cultural due diligence exercise for future cross-border mergers.